Cut RTO with one WhatsApp message.

Send these before you ship any COD order. No reply = no dispatch.

1Right after the order

Hi [Name]! Thanks for your order of [Product] (₹[Amount], Cash on Delivery). Please reply YES to confirm. We will ship it today.

Want ₹50 off? Pay online now and get faster delivery: [payment link] Offer valid for 2 hours.

Hi [Name], your order is on hold. Reply YES to ship it, or NO to cancel. No reply in 24 hours = order cancelled.

Hi [Name], your order arrives today. Please keep ₹[Amount] ready. Reply if you need a different time.

No YES in 24 hours → don't ship. Cancel it.
Give ₹30–50 off on prepaid. It is cheaper than a return.
Check 3 months of returns. Turn off COD on pincodes that return again and again.

Reply to my DM on Instagram with your numbers or link. I read every reply.